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CONTACT ASK'S SUPPORT
D
ear Customer/ Business Partner
In order to better understand your question & your need, the ASK Technical support would appreciate if you could spend a few minutes to fill in the following questionnaire.
We thank you for your help.
E-mail:
support@ask.fr
You
First name
Last name
Organization
Job title
Address
City
State/province
Zip (postal) code
Country
Website
Phone
E-mail
Fax
Coupler / Reader information
What kind of coupler / reader are you using ( ex: GEN 320 ) ?
What is the firmware version of your coupler / reader ( ex: 2R11 ) ?
What kind of antenna are you using ( ex. : GEN 541 ) ?
Do you have a card extension ( ex: GEN 351 ) ?
Applicative information
If you are using the ASKCSC.DLL, what is its version ?
Are you testing our coupler using the Monitor Software ?
Yes
No
Are you using your own platform to manage our coupler / reader
Yes
No
and what is this environment ?
Smartcard / c.ticket® information
What kind of contactless smartcard are you using ( ASK or others ) ?
What kind of c.ticket® are you using ( ASK or others ) ?
What kind of security module are you using ( ASK or others ) ?
Thank you very much for your time, your feedback is valuable to us !
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